Shipping & Delivery

At Dollarshop-1, we know that when you decide to declutter, you want your organization tools to arrive as quickly and safely as possible. Whether you’ve ordered our heavy-duty laundry hampers or vacuum storage bags, here is everything you need to know about how we get our products from our warehouse to your doorstep.

1. Where We Ship We currently focus exclusively on serving customers within the United States. Note: At this time, we are unable to ship to P.O. Boxes, APO, or FPO addresses to ensure the secure delivery of our larger organizational items.

2. Shipping Rates We keep our shipping costs simple and transparent:

  • Orders over $80.00: FREE Standard Shipping.

  • Orders under $80.00: A flat rate of $9.00 applies.

3. Delivery Timeline We work hard to process your orders quickly so you can start organizing.

  • Order Cutoff Time: 5:00 PM (MT) — Monday to Friday.

  • Handling Time: Most orders are packed and dispatched within 1–2 business days (Mon–Fri).

  • Transit Time: Once it leaves us, your package typically spends 3–7 business days (Mon–Fri) on the road, depending on your distance from our address.

  • Total Estimated Delivery: You can generally expect your organizers within 4–9 business days.

4. Our Carriers To ensure your bins and baskets arrive in perfect structural integrity, we partner with reliable domestic carriers including USPS, UPS, and FedEx. While we provide estimated windows, please understand that peak seasons or extreme weather may occasionally affect carrier schedules.

5. Keeping Tabs on Your Order Transparency is key. As soon as your order is on its way, we’ll shoot you a shipping confirmation email with a tracking number. You can follow your package’s journey directly on the carrier’s website.

6. Quick Changes & Cancellations We move fast! If you’ve made a mistake or need to cancel, please email us at support@dollarshop-1.com within 12 hours of placement. Once our team begins the handling process or the item is handed to the carrier, we are unfortunately unable to make further changes.

7. Missing or Damaged Items? We take great care in packaging, but we know things can happen in transit. If your hamper arrives cracked or a storage bag is missing, please reach out to support@dollarshop-1.com immediately. Include your order number and a quick photo of the damage so we can make it right—whether that’s a replacement or a full refund.

8. Need Help? Our support team is based in Colorado and ready to assist: Website: dollarshop-1.com Email: support@dollarshop-1.com Phone: +1 720-519-5661 Office Address: 467 S MEMPHIS WAY APT 15, AURORA, CO 80017, USA